Volunteer Policy Manual

These Documents are provided for the strict use of Wings Foundation Volunteers who have signed Confidentiality Agreement on file with Wings Secretary.

Wings Foundation, Inc

Volunteer Code of Conduct

Rev 5/2019

The major principle of Wings Foundation Inc. (the “Foundation” or “WINGS”) Code of Conduct is respect. That includes respect for the Foundation, respect for other WINGS volunteers, respect for the grant recipients and respect for the resources of the Foundation.

WINGS volunteers should remember their actions will reflect on the Foundation and their actions should demonstrate not only awareness of but also adherence to the following:
• The Foundation’s Bylaws and Mission Statement
• The governance structure of the Foundation
• All agreements of confidentiality concerning the Foundation’s Flight Attendant grant recipients.
• Adherence to all other policies and procedures adopted by the Board of Directors or the Executive Committee of the Foundation

In addition, WINGS volunteers may only use the approved trademarked WINGS Logo, WINGS Letterhead and other items clearly identified with WINGS solely in a manner approved by the Foundation and may not use other methods of identification with the Foundation (i.e., using any other logo or mark that is similar to any WINGS logo or mark or otherwise using the name “Wings Foundation” in a manner that has not been approved in advance by the Foundation).

WINGS volunteers may only use the approved WINGS trademarked logos, trademarked name, “Wings Foundation” and “WINGS” for approved WINGS business, not for personal use or gain. Any volunteer must immediately cease using any WINGS trademarked logos upon receipt of written notice to such effect (notice may be transmitted electronically, through mail or other private delivery service, or in person) from any Officer of the Foundation or legal counsel writing on behalf of the Foundation and remove any prior public posting including any WINGS trademarked logo or the WINGS name if requested to do so by an Officer or member of Board of Directors.

WINGS volunteers should be treated with respect at all times.
One of the most important aspects of respect for each other is good communication. WINGS volunteers should ensure they have properly communicated their actions and concerns to the appropriate parties.

The goal of the Foundation is to help American Airlines Flight Attendants in financial need. While it is important that WINGS volunteers establish that there is a genuine need for help, it is very important that prospective recipients be treated with the utmost respect while the need is being established. In every single case, the information of the prospective recipient should be treated with the utmost care. Not only is the confidence and confidentiality of the recipient important and must be kept, but the feelings of the recipient should always be considered and regardless of the circumstance, the recipients should be treated with respect.

WINGS volunteers should treat all donations with the utmost respect. All donations received by the Foundation are treated as being held in trust for charitable purposes under state law and may only be used for charitable purposes within the meaning of Internal Revenue Code Section 501(c)(3). People who have donated to WINGS expect the money to be used exclusively for charitable purposes and in a manner that assists American Airlines Flight Attendants who are in critical need of financial assistance as a result of illness, injury, or disability, or who have experienced a catastrophe or disaster which caused major hardship. People who have access to these resources should at all times keep accurate records and submit timely reports to the proper Officer through the correct channels.

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